THE IMPACT OF ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE (A CASE STUDY OF DANGOTE GROUP OF COMPANY)

CHAPTER ONE

1.1  Background To The Study

Organizational culture consists of a framework that determines the behavior of employees in the organization. It is a pattern of shared belief, assumptions, values, and beliefs that provide the awareness of what is considered appropriate and inappropriate behavior in an organization.

 (Amah, 2009). Organizational culture has a relationship with the organizational structure in determining the performance of employees. A good example is where the culture of the organization enhances delegation and decision making among the employees of the organization such a culture could be very resistant to centralized decision making, However, a culture that supports the organizational structure (and vice versa) can be very powerful (Daft, 2003). organizational culture exacts a positive or negative effect on employee performance depending on if such a culture is good and suitable or not. Therefore, the responsibility of the management is to enshrine good cultural values which will eliminate negative behavior and enhance the performance of the employees and foster a positive work environment or a positive organizational culture. Julie Davoren (2014). Success indicators such as revenues, sales volume, market share, and stock prices leading to the realization of the organization's goal are the result of employee performance as a result of good organizational culture. Organizational culture should also take cognizance of the culture of the environment so as not to operate an organization that is antagonistic to the environment as the firm interacts with the wider society for the sale of its goods and services. Therefore it is pertinent to have a good organizational culture that promotes not only the wellbeing of the organization but that of the overall society. Upholding the wrong culture could result in poor employee performance and organizational failure. Therefore the research seeks to investigate the impact of organizational culture on employee performance. A case study of Dangote group of company

1.2  Statement of the Problem

the responsibility of the management is to enshrine good cultural values which will eliminate negative behavior and enhance the performance of the employees and foster a positive work environment or a positive organizational culture. Julie Davoren (2014) Organizational culture consists of a framework that determines the behavior of employees in the organization. It is a pattern of shared belief, assumptions, values, and beliefs that provide the awareness of what is considered appropriate and inappropriate behavior in an organization. Success indicators such as revenues, sales volume, market share, and stock prices leading to realization of the organization's goal are the result of employee performance as a result of good organizational culture. Maintaining an organizational culture where employees are recognized as an integral part of the organization's growth process results in employee commitment towards the organization. They are motivated to make a positive contribution to the attainment of the goals and objectives of the organization and feel responsible for the overall well-being of the organization. Consequently, when the management rewards the employees accordingly it leads to employee job satisfaction and organizational success. Organizational culture should also take cognizance of the culture of the environment so as not to operate an organization that is antagonistic to the environment as the firm interacts with the wider society for the sale of its goods and services. Therefore it is pertinent to have a good organizational culture that promotes not only the wellbeing of the organization but that of the overall society. Upholding the wrong culture could result in poor employee performance and organizational failure. Therefore the problem confronting the research is to investigate the impact of organizational culture on employee performance.A case study of Dangote group of company

1.3 Objectives of the Study

To determine the impact of organizational culture on employee performance

To determine the level of impact of organizational culture on employee performance

1.4 Research Questions

What is the level of impact of organizational culture on employee performance?

What is the level of impact of organizational culture on employee performance in the Dangote group of the company?

1.5 Significance of the Study

The study shall elucidate the essence of upholding a good organizational culture and transferring the same to new employees in the organization.

1.6 Research Hypothesis

Ho The level of impact of organizational culture on employee performance in Dangote group is low

Hi The level of impact of organizational culture on employee performance in Dangote group is high

1.7 Scope of the Study

The study focuses on the appraisal of the impact of organizational culture on employee performance with a case study of Dangote group

1.8 Limitations of the Study

The study was confronted by some constraint including geographical factor and logistics

1.9 Definition of Terms

Culture: This is considered as the way of life of the people in a particular place and the arts and other manifestations of human intellectual achievement regarded collectively. Performance: The recognition accorded the accomplishment of an assignment or job in line with a pre-determined set standard.

Organization: organization is considered as the group of people working together with a common interest and within an instituted structure which defines their roles, responsibility, and line of authority with the view of achieving a set goal and objective. All organizations are characterized by a management structure that provides direction of common purpose and which determines relationships between the different activities and organizational employees and subdivides and assigns roles, responsibilities, and authority for the execution of organizational tasks. Organizations consist of open systems that affect and are affected by their environment

Organizational CULTURE DEFINED

Organizational culture consists of a framework that determines the behavior of employees in the organization. It is a pattern of shared belief, assumptions, values, and beliefs that provide the awareness of what is considered appropriate and inappropriate behavior in an organization.