THE EFFECT OF COMMUNICATION BARRIERS IN ORGANIZATIONAL SUCCESS ( ACASE STUDY OF ANMMCO)

CHAPTER ONE

INTRODUCTION

1.1     BACKGROUND OF THE STUDY

          Communication is a discipline that embraces all aspect of human life. It informs all our actions and inaction in relations to others and it takes place all the time. It can manifest itself in symbolic, verbal and non-verbal forms we can communicate with all apart of our body, our posture, smile and even the dress we put on communicate one thing of the other.

          Different scholars have defined the word communication variously. However, there is the central theme that runs through all these definitions. That is the giving of information, ideas, opinions attitudes etc. by one person or group of persons to another person or group of persons

          Communication particularly in a business organization provides a means by which people in the organization interact, exchange information, ideas, plan proposal and execute them. It is a medium through which relationships are established and maintained. It is also a means by which commendation is given and condemnation is handed down.

          Business and organizational communication helps to orientate workers to their jobs as well as helping the supervisors monitor activates of the workers. Communication is an extremely invaluable asset in human organization. His is because at all levels in the organization among and between executives, managers, staff, supervisors, foremen and employees, the communication process is always in action conveying information, ideas, attitude and feelings among individuals and groups

          Communication affects all the management function since none of them can be effectively performed without it. Plans and innovation cannot be executed unless they are communicated to those who will carry them out. The organizational structure is designed to set up channels of communication through which information is passed downwards, upwards, horizontally or laterally.

          Interference are barriers to effective communication because of changes in a desired direction.

          The effectiveness of communication discourages better performance, high productivity and job satisfaction in an organization.