THE DEVELOPMENT OF EFFECTIVE AND EFFICIENT EMPLOYEE PERFORMANCE INTERVENTIONS (A CASE STUDY OF MAURITIAN BANK)

CHAPTER ONE

Introduction

The purpose of this study is to investigate the development of effective and efficient employee performance intervention in Mauritian Bank. The study will explore different training and development skills and their effectiveness in improving employee performance. This research will be conducted to identify the training of the employees can help in the productivity and performance of Mauritian banks.

Training and development of employees are very important in the performance of organization.Training is an initiative taken by an organization to encourage learning among its employees, whereas development is an initiative focused more on enhancing an individual's skill set in preparation for future responsibilities(George & Scott, 2012). In order to enhance employees' capacity and performance, training and development efforts are ongoing and aimed at enhancing employees' proficiency and organizing performance.Hence, understanding the impact of training and development on employee performance is important for banks and other ogranizations to enhance their productivity and performance.

There are many professional studies that focus on the effective and efficient training as well as development of employee in many organizations including banks. Therefore, researching the how effective and efficient the training/development of employees help to enhance the productivity and performance of employees towards organizational   aligns with the goals of professional studies, and the proposed study can provide valuable insights to professional students as well as researchers.

Despite the extensive research on effective and efficient training as well as development of employee performancethere have been a dearth in research conducted in Mauritian banks on the effect of effective training and development  on employee performance. Therefore, the proposed study is aimed at filling the gap in literature about the development of effective and efficient employee performance interventions in Mauritian.

The proposed study can provide insight on the importance of effective and effective training as well as development of employees can enhance employee’s performance organizational productivity.The findings of the proposed studywill help Mauritian banks to develop effective training and development strategies, in order to improve the employee’s skills and enhance organizational performance.The findings of the proposed study can have practical implications for organizations in other industries and contexts. The study's results can provide insights into the most effective training and development strategies to improve employee performance.Overall, the proposed study is relevant, important, and can provide valuable insights into the effective and efficient development of effective and efficient employee performance interventions in Mauritian bank.

Research Questions

The research questions for this study are clearly stated as follows:

1. What is the nature of relationship between training and organizational growth?

2. To what extent has training resulted to employee job satisfaction?

3. What is the effect of training on employee’s self confidence?

4. What is the effect of training on employee performance?

Objectives of the Study

The objectives of the study are as follows:

1. To determine the nature of relationship between training and organisational growth.

2. To evaluate the extent to which training results to employee job satisfaction.

3. To examine the effect of training on employee self confidence.

4. To evaluate the effect of training on employee performance.

Research Hypotheses

The hypotheses for this study are stated as follows:

Hypothesis One

H0: There is no significant impact of effective training and developmenton organizational growth  of Mauritian Banks

H1: There is a significant impact of effective training and developmenton organizational growthof Mauritian Banks

Hypothesis Two

H0: There is no significant relationship between training and organizational growth of Mauritian Banks

H1: There is a significant relationship between effective training/development and organizational growthof Mauritian Banks

CHAPTER TWO

2.0 Literature Review

2.1 Introduction

          A crucial component of human resource management is training. The innate skills are honed, coordinated, and integrated in order to make them easily accessible to productive processes.Training as a concept promotes human growth, and human resources are the foundational element of all businesses (Donkor &Banki, 2017).According to Ibrahim et al. (2017), training is a crucial tool for a company to use in order to achieve the maximum levels of work performance.

In order to improve human resource performance and increase an organization's overall value, Safitri and Lathifah (2019) found that training is essential and a key tool. However, the most important thing to remember is that an organization must strike a balance between the value of training and the costs associated with it. The results of this study also revealed that the impact of training varies depending on the industry.Through developing the necessary and most competitive competencies needed for employees and the organization as a whole to accomplish and being innovators in their work tasks, effective training plays a significant role in an organization. In addition, it has a significant impact on the organizational structure (Sekantsi, 2018). According to Kumar and Anitha (2016), training is a development technique that combines employee knowledge, attitudes, and skills to help them carry out their jobs properly.

         Olanye (2011:218)  also describes training as a systematic effort with the goal of enhancing present or future employee performance via enhancing employee performance through learning.This indicates that training affects changes in an employee's attitude, ability, and knowledge. The significance of training is made clearer when one considers the recent technical and informational advances that have occurred in the Nigerian corporate environment.According to Chattopadyay and Pereek (2006:45), training is a strategy put in place to give people the abilities, information, and attitude they need to execute their tasks more effectively. Training programs aim to develop employees' skill levels in order to boost production (Daves& Taylor, 2005:29). According to Chattopadyay and Pereek (2006:45), training is a strategy put in place to give people the abilities, information, and attitude they need to execute their tasks more effectively. Training programs aim to develop employees' skill levels in order to boost production.